Our primary focus is always our customers.
We pride ourselves on associating our firm’s name, and everything done in that name, with consideration and fairness to customers and stakeholders. We consistently strive to be a name on which you can depend and rely. Our approach will be underpinned by appropriate communication and a positive approach to solving problems.
All of our engineers are fully trained, well qualified and experienced.
Image courtesy of www.castrads.com.
Learn what our customers say about Otter.
“I have used the services of Otter on several occasions. The company’s service has always, and without fail, been prompt and highly efficient. When there has been a problem that can’t be sorted immediately they have gone to enormous lengths (above and beyond) to provide a workable solution. I would unhesitatingly recommend Otter. They are an honest, reliable and committed service provider who will never let you down.”
“Otter have made several improvements to central heating and other plumbing in my house over the last three years and I have found that they give sound and honest advice and work in a very professional manner to get the job done at a fair price. I will have no hesitation in calling Otter again when I need more work done.”
“I found Otter to be very helpful, reliable and reasonably priced. They always did their best to come out as soon as possible if the problem was urgent and were very happy to give advice. They were willing to work ‘out of hours’ to solve a problem and to try their best to get new parts quickly if needed. They are also tidy and efficient workers. ”
“I have used the services of this company on several occasions. I have found them to be quietly efficient, reasonably priced with no hidden extras. They always leave the area clean and tidy. I am very happy with the work completed and don’t hesitate to recommend.”
“A reasonably priced and reliable plumber who is helpful, knowledgeable and honest.”